There are very few companies which invite their current and prospective customers to visit their facilities any times. And Securus Technologies is one of them. I was not surprised to see that they have extended an open invitation to visit their technology center.
Basically, Securus Technologies is continuously upgrading its technology that can completely revolutionize the incarceration environment. But this can happen only if their customers are aware of it. In fact, Securus Technologies is upgrading its existing products or even getting another innovative product, nearly every week. This way they are helping the jail and prison facilities to improve safety.
But this can happen only if these facilities are aware of these products and services presented by Securus Technologies. This is the main reason why Securus Technologies has extended this open invitation to them.
Besides, I am well aware that Securus Technologies is focused on keeping its customers happy. This can happen only when they understand the need of the customer and can provide them a solution accordingly. This is why all the letters and email communications received from prison as well as jail officials are read, analyzed, and their feedback is incorporated into the future work orders. This communication comes from officials who have the job of preventing and solving crimes so that the incarceration environment becomes safer as well as better.
I know about the mail from jail officials speaking about assistance on a case. This was through the phone calls which had been made regarding consignment. This helped to get a search warrant for the staff member. It could be easily proved that he was corrupt. Thus the person got arrested for introducing contraband. Incidents like this help in keeping these facilities safe. This is good for inmates, their families, parolees and even the community in general.